Privacy Policy

Introduction

Welcome to Sparkling Clean GB ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

Information We Collect

We collect information that you provide directly to us. The types of personal information we may collect include:

• Name, email address, postal address, phone number, and other contact information
• Information you provide when you contact us or request a quote
• Billing information, such as credit card details and billing address
• Preferences and feedback relating to our services
• Any other information you choose to provide

We also automatically collect certain information when you visit, use or navigate our website. This information may include:

• Device and usage information, such as your IP address, browser and device characteristics
• Operating system, language preferences, referring URLs, device name, country, location
• Information about how and when you use our website (browsing history)
• Other technical information about your device

How We Use Your Information

We use the information we collect for various business purposes, including:

• To provide and maintain our services
• To process and fulfill your requests, such as sending you quotes or scheduling cleaning appointments
• To send you service-related communications
• To respond to your inquiries and provide customer support
• To send you marketing and promotional communications (with your consent)
• To improve our website and services
• To analyze how our website is used
• For billing and account management
• To protect our services, users, and business interests
• To comply with legal obligations

How We Share Your Information

We may share your information with the following categories of third parties:

• Service Providers: We may share your information with third-party vendors, service providers, contractors or agents who perform services for us or on our behalf and require access to such information to do that work.
• Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.
• Vital Interests and Legal Rights: We may disclose information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person or illegal activities, or as evidence in litigation.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access your personal information
• The right to rectify or update inaccurate or incomplete information
• The right to delete your personal information
• The right to restrict or object to processing
• The right to data portability
• The right to withdraw consent

To exercise these rights, please contact us using the details provided in the "Contact Us" section below.

Cookies and Tracking Technologies

We and our third-party service providers use cookies, web beacons, and other tracking technologies to track information about your browsing and use of our website. For more detailed information about our use of cookies, please see our Cookie Policy.

Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our website is at your own risk.

Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.

Children's Information

Our website is not directed to children under 16, and we do not knowingly collect personal information from children under 16. If you believe we have collected information from a child under 16, please contact us so that we may take appropriate steps to delete such information.

Changes to this Privacy Policy

We may update this privacy policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by an updated "Last Updated" date and the updated version will be effective as soon as it is accessible.

Contact Us

If you have questions or comments about this privacy policy or our privacy practices, please contact us at:

Sparkling Clean GB
123 Cleaning Street
London, SW1A 1AA
United Kingdom
Email: [email protected]
Phone: +44 20 1234 5678